FREQUENTLY ASKED QUESTIONS

Below is a list of frequently asked questions about Middle East Energy. Click on one of the questions for the answer to expand below it. Click on the question again to collapse the answer

 

Visit Middle East Energy homepage and click, ’Register now’, this will guide you to the Middle East Energy registration page, kindly fill in the form with accurate details. Once done, you will receive an email from Swapcard, then click on ‘Login’. Your account has already been created, so you will just need to create a password.

If you already have an account on Swapcard, you can simply login to the same account by visiting swapcard.com and simply enter your email and password. .

Please check your spam folder as the confirmation email may have been mistaken for spam. Alternatively, you may have made a spelling mistake in your email address. We cannot amend your registration details so you must register again with the correct email address.

When you log into your account, you may not have access to the event you want to join.

  • Several reasons can explain this:
    • You have not yet registered for the event. Perhaps your registration is not complete, remember to check that you have received a registration confirmation and if this is the case, send it to [email protected] so that we can help you.
    • You did not log in with the email used when registering for your event. Make sure to use the same email address when connecting to the application.
    • The event is not yet accessible to users. It will be when the invitation emails are sent by the event organiser.

Make sure that the email address you entered is the one with which you registered for the event. If you have written your email address correctly in Swapcard, it is possible a mistake was made when registering. Do not hesitate to contact [email protected] or [email protected] for us to verify for you.

Note that an email address can only be used for one person. If several people have registered with the same email address, you will need to contact the [email protected] to change this.

To add a bio, go to the ‘My Profile’ tab and then click ‘Edit’ in the bio box. Describe yourself in a few words then go back to save.

Click on ‘Add your picture’, select the photo you want to have as a profile picture and then crop it. Once the photo has been cropped, you can validate it by clicking on ✓ at the top right of your screen.

At times, Informa might update or modify additional information to your profile (such as business category or professional area). You must then accept or decline this information.

This happens when two (or more) people have registered for an event with the same email address.

Kindly register again with a unique email and address and avoid sharing that with anyone.

You can send private messages to your contacts or when sending connection and meeting requests.

Middle East Energy 2021 will feature an online event for the first time.

It will allow you to network with industry peers, conduct business virtually and gain insights from educational sessions. You are also able to create a customised schedule, set meetings with recommended contacts, and connect with your industry peers from anywhere you are in the world.

The 2021 list is not yet available, but you can access the full list of 2020 exhibitors by country, product category, specialty here.

If you haven't found your answer, please email us at [email protected]